Why We Simply Offer Website Maintenance, Not Require It

As an web design agency owner, I have long struggled with the idea of other agencies requiring their clients continue paying them once a website has been built. For me, ongoing fees need to provide real value or at least the possibility of value. I don’t always watch Netflix each month but if I get bored, it will be there for me and provide 100,000 hours of available content (probably more like millions of hours).

Many web agencies seem to take and take from clients after the web design work is done. I’ve seen agencies build websites on completely open source CMS products like WordPress and still charge a monthly ‘licensing fee’ – something that may not be illegal but certainly is nefarious. I’ve seen web agencies charge a fee for the rental of a website the client has already paid for, holding the client and the website design hostage and not allowing the client to take their website if they leave the agency. And I’ve seen worse – to be frank, it really makes me angry.

Many agencies in the Indianapolis area work differently than the bad ones described above. They treat their clients with respect and offer fair rates for work and don’t have require a lingering ongoing fee. Or if they do have a required ongoing fee, it is for a proprietary software that offers support, hosting and continued functionality.

Sharp Guys Web Design is a Indianapolis web design company that has been providing excellent service to our clients for years. When we build out a new website, we work on your website from start-to-finish, and we don’t require any ongoing fee when it is done.  In order to make sure you can use the website going forward, we provide a 30-45 minute custom screen capture training video going through all of the functionality you now have the ability to use. And if, and only if, you decide you’d like us to handle your ongoing WordPress maintenance, we can help you with that as well.

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